我看了一下 网上说的都差不多,这是微软官方论坛的,很简单,基本上就是你微软商店和xbox app有更新你没装,你可以自己更新下。或者 你自己翻译一下 These steps can help you, give it a try. Check for updates on Windows Update, update everything including optional/additional updates. 1. Logout from Xbox app and Microsoft Store app 2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this with the games too. 3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically. 4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything. 5. Restart your PC, log in to both apps and see if that solves the problem.